( SKY )
Qantas has been forced to apologise after passengers, including families with young children, were subjected to an R-rated film on a flight from Sydney to Tokyo last week.
The flight, between Sydney Airport and Haneda Airport, was delayed before take-off due to a technical issue with the plane's in-flight entertainment system, which meant passengers were unable to individually choose which movies to view during the trip.
This left the crew with a limited selection of films they were able to screen for every passenger, with staff subsequently consulting some on board over which film should be played.
Following a number of requests, the film Daddio, starring Dakota Johnson and Sean Penn, was selected to play for the entire flight.
However, it quickly became apparent the movie was not appropriate for all ages, as the R-rated drama featured graphic language, nudity and sex scenes.
Crew members attempted to fix the individual screens of passengers who did not want to view the film, but once it became clear this could not be done staff turned off the film.
The PG-rated Inside Out 2 was played for the rest of the flight.
A spokesperson for Qantas apologised to passengers on behalf of the airline, adding there would be a review into how the film was selected for screening.
"The movie was clearly not suitable to play for the whole flight and we sincerely apologise to customers for this experience," they told Skynews.com.au.
"All screens were changed to a family friendly movie for the rest of the flight, which is our standard practice for the rare cases where individual movie selection isn't possible.
"We are reviewing how the movie was selected."
An apology to customers was also made in-flight, particularly to those who had complained to crew about the graphic nature of the content shown.
Qantas' customer team is also following up with all those who were on-board.
Despite this, some passengers have taken to social media to voice displeasure at the airline, with one saying they had been forced to block their child's view of the screen following "40 minutes of penis and boobs".
"Audible gasps" of shock could be heard throughout the plane, they continued, as passengers were taken aback by what they were viewing on their screens.
Daddio, released in 2023, follows the story of a young woman who becomes involved in a deep and personal conversation with her taxi driver as she travels back to her apartment in Manhattan following a trip away.
The film centres on an exploration of both characters' past and present relationships, sex and power dynamics, as well as loss and grief.
It is rated R for strong language, sexual material and graphic nudity.
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